Parts Advisor

About NVD:

A family-owned business, established in 1980, NVD was set up to assist vehicle manufacturers in the timely and incident free distribution of their products. We’ve established ourselves as a one stop shop providing the three main pillars of outbound logistics, including transporting, storing and enhancing our customers’ vehicles, prior to delivery to their end location. Since 1980 NVD has been at the forefront of pioneering the digitisation of the FVL industry. As early adopters of emerging technology we have been able to introduce huge efficiencies saving time and money for our customers. Our unwavering commitment to progress and continual service improvement remains at the heart of our business today.

Role Summary

The Parts Advisor is a critical, customer-facing role responsible for the accurate identification, sourcing, and supply of commercial vehicle parts to the workshop technical staff and external drivers, ensuring high-quality service and seamless parts flow. This role requires strong product knowledge, meticulous attention to detail in inventory management, and a commitment to maintaining a safe and efficient work environment.

Pay and Benefits

• Competitive Salary

• Annual leave Purchase Scheme.

• Employee Wellbeing.

• Mental Health and Wellbeing Scheme

• Cycle to Work Scheme.

• On-site parking.

Requirements

• Strong administration skills.

• Commercial vehicle experience and preferably car transporter familiarity.

• Input parts onto the DMS system. (Assetminder experience an advantage)

• Allocate parts, oils and greases, and sundries items onto job cards. 

• Highly organised with strong attention to detail essential.

• Ability to multi-task and work well under strict deadlines is essential.

• Ability to work on own initiative and as part of a team.

• Management experience as part of a wider Parts team

• Good problem solver.

• Full clean driving license – Class B.

Responsibilities

• Strategic Parts Operations: Provide an efficient service to the workshop technical staff by accurately identifying commercial vehicle parts using parts IT systems, and oversee the entire parts supply chain to meet workshop demands.

• Inventory & Stock Management: Strategically order, organise, and maintain optimal parts stock levels. Establish and enforce policies for inventory accuracy, including conducting and overseeing daily stock control checks.

• Facility Management: Oversee and maintain department housekeeping duties, ensuring a safe, clean, and organised working environment compliant with NVD policies.

• Workshop & Driver Relations: Oversee and coordinate the handling of walk-in driver queries at the workshop for ancillary items/PPE, ensuring exceptional service.

• Process Improvement & Reporting: Prepare ad-hoc reports on inventory, performance, and projects as needed. Proactively identify and implement areas for continuous improvement for parts processes based on data, experience, and driver feedback.

• Coordination & Compliance: Coordinate and consolidate NVD related material. Ensure all parts operations are working in accordance with the policies and procedures of NVD and relevant regulatory standards.

• Cross-Functional Collaboration: Act as the primary liaison between the parts team and the separate warehouse & logistics team to ensure seamless operations and material flow.

Equal Opportunities Statement

National Vehicle Distribution is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We value openness, innovation, customer focus, and operational excellence. Our organisation actively promotes equality and prohibits discrimination based on gender, marital/civil status, family status, age, disability, sexual orientation, race, religion, or membership of the Traveller community, in accordance with Irish and UK equality legislation. We encourage applications from all qualified individuals and are dedicated to creating an environment where everyone can thrive and contribute to our shared success.

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