Customer Service Executive

About us

OGH design, manufacture and supply vehicle solutions to the automotive sector.

These solutions the conversions of vehicles from passenger to commercial and well

as bespoke ply lining of commercial vans.

This position's working hours are 8am to 14.30pm Monday to Friday.

Role Summary 

OGH is seeking a highly flexible and detail-oriented Customer Service Executive to manage a broad range of customer, vehicle, and administrative responsibilities within our small, dynamic automotive business. This multi-faceted role requires a strong blend of direct customer service, precise logistical coordination, and dedicated administrative follow-through. Due to the small nature of our business, a high degree of flexibility and a hands-on approach is essential.This position's working hours are 8am to 14.30pm Monday to Friday.

Compensation & Benefits 

• Earn a competitive salary that rewards your experience and skills

• Drive a high-quality, modern fleet of trucks

• Pension Scheme

• Staff Purchase Schemes: Tyres and Tools

• Employee Assistance Programme

• Discounted Gym Membership

• Bike to Work

  
  

  Responsibilities

• Carrying through IVA

• Applying for extensions, and new NSST’s

• Managing customer operations

• Prospecting new customers

• Managing customer vehicles on Maximiser

• Liaising with customers on lead-times, pricing etc.

• Lead reception for calls and Drop offs/ Drop ins

• Work with compound on gathering vehicles according to schedule.

• Working with manufacturing in terms of ensuring planned dates are met.

• Applying and following through the NSAI and revenue for required documentation.

• Participate with senior management on achieving business objectives and items in the business's best interests.

• Due to the nature of the business being small, we need to be flexible

Qualifications

• Experience with ERP system and Microsoft Office desired.

• Experience with dealing with customer service.

• Other

• Must have VISA requirements for working and residing in Ireland.

Equal Opportunities Statement

National Vehicle Distribution is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We value openness, innovation, customer focus, and operational excellence. Our organisation actively promotes equality and prohibits discrimination based on gender, marital/civil status, family status, age, disability, sexual orientation, race, religion, or membership of the Traveller community, in accordance with Irish and UK equality legislation. We encourage applications from all qualified individuals and are dedicated to creating an environment where everyone can thrive and contribute to our shared success.

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